Seagate Goflex Home Software
20.12.2020
- I have a Seagate GoFlex network drive that is connected to my router by a cable. It has a USB port to share a printer. On Windows 7 and formerly Windows 8 I could share it no problem. However, on Windows 10, I cannot find the printer plugged into the Seagate device. Has anyone figured out if the USB port is usable with Windows 10?
- Please see our GoFlex Home - Remote Access Shutdown article for more details. After December 31st, 2018: You should not reset your GoFlex Home. For additional information about using the GoFlex Home after 12/31/18, please see our support article here.
- GoFlex Home Network Storage System. Seagate Share remote access is no longer supported. Continue to use your device and software on a local network.
- We have an External 3TB Seagate FreeAgent GoFlex Desk drive. We connect to it over the network, by plugging it into its dock (Seagate FreeAgent GoFlex HOME). Haven't used it in ages, and need to get into it ASAP now to retrieve family pictures. (thousands of them).
- Seagate’s FreeAgent GoFlex Home is a 1TB (or 2TB) external hard drive that connects to your home network. The product is designed to allow you to share files over your network and from outside your network with yourself and others.
Seagate FreeAgent GoFlex Home Detect Windows 10 To get the FreeAgent GoFlex Home NAS to work under Windows 10, try the following: In Control Panel, Network and Sharing Center, Change Advanced Sharing Settings, check Turn on Network Discovery and Turn on File and Printer Sharing (not sure if the latter is necessary). https://trutree809.weebly.com/blog/mac-1065-download.
Do *not* reload the firmware 2.7.2 on a GoFlex Home.Seagate has terminated their 'Seagate Share' service which is not a problem as it was old and probably had some security holes. However when they shut down that service, they seem to have also removed the seagateshare.com link that a GoFlex Home requires in one of the setup steps so user accounts can be added.
If someone has created a file that replaces the 2.7.2 firmware such that getting Uboot to load from a USB will result in something that has some kind of user account so the device can be accessed via a web interface I would greatly appreciate it being noted.
Now my rant.
Although the above mentioned services were terminated at the clock tick of midnight December 31 2018, Seagate didn't update any of the knowledge base articles that were easily findable by Google searches of 'reset goflex home' and on January 9th I reached Seagate's page detailing how to perform the reset and executed it.
There was no warning that this would 'brick' the unit anywhere on that page. I did (later) find warnings and pages on Seagate's site warning about this in other places, but they didn't come up in the Google search I used.
Those Google results now get '404 page not found' probably because I insisted my case be presented to a supervisor. Typically the first line responders can't effect any changes of the nature needed to safeguard other GoFlex Home users from killing their units.
I did exchange emails with Seagate support, and the first response seemed like the responder was blaming Windows 10. Then he stated that I could 'preform a reset' if needed and he also provided a link to the firmware 2.7.2 with its companion instructions that if followed, will brick a unit just like I did. Note that at the time I am making this post, that page is still online at Seagate. I hope this link dies quickly and they do better then just a 404 page not found.
http://support.goflexhome.hipserv.com/e .. index.html
In writing this post I realized that although since Jan 10, Seagate has removed the instructions I found and now clicking on the links from Google searches get '404 page not found' the firmware method of bricking a unit is still easily findable. I just emailed them again.